If you are in need of a Tableau account, you can request one by emailing TechSupport@meltingpot.com. Provide the email of the account you want invited.
- When you receive the email invite, you'll set up your Display Name and password. During this initial setup, for the first login you'll be asked to choose an authentication method.
- Choose Salesforce Authenticator as the method.
- Go to your App Store on Apple or Android phones, and search for Salesforce Authenticator. Be aware not to download the first result's app as it is often a sponsored app and not the actual Salesforce Authenticator (it often is just called Authenticator and has a very similar logo).
- After downloading the Salesforce Authenticator app, you'll go to add an account, and it will provide you with a two-word passphrase. Enter this passphrase into your browser as you'll see it prompting for that. This process will link your phone to the account.
- Each subsequent login will ping or prompt your phone to allow access into Tableau.
*If you uninstall the app or get a new phone, you will have to email TechSupport@meltingpot.com to reset the MFA identifier and go through this process again. This also applies to if your account is purged for non-use.